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Digital transformation continues to be driven by new technologies. Besides affecting medical practices, it also impacts the customer experience. In today’s era customers expect to feel valued, and if you want to remain competitive, you need to keep up with their needs. Reputable and successful practices use CRM case management solutions to empower themselves to go above and beyond the expectations of their patients and provide the best possible experience every time.   There are many different case management CRM platforms today, so you need to choose one that is designed specifically for medical practitioners. Moreover, it should be scalable to your practice’s needs and operations. That way, it can contribute to your long-term success in the following ways:   1. One source for all your data   The right CRM solution provides a centralised repository for storing and managing all contacts, files, and tasks, and these can be easily be shared with your staff. Fo...

What should you look for in a health and safety management system ? It’s essential to keep track of a system’s features to ensure full effectiveness, especially regarding your workplace health and safety. Here are five factors that make occupational health and safety management systems work to their full potential: 1.     Data management Data entry is one of the most challenging tasks to keep up in any organisation. Fortunately, effective health and safety management systems allow you to drag-and-drop files from your computer to a selected case with no problem. On top of that, you can easily keep things organised with custom folders, assigning unique labels to help you track which document is which. You can even input data effortlessly with scan-to-email features that attach your scanned files to the relevant client record. 2.     Accessibility Top-quality OHS management systems are cloud-based, which means you can access files from anywhere, ...

Work health and safety should always be prioritised, regardless of your industry or the size of your organisation. Without that, you could risk your reputation and deal with expensive litigation along the way. Adopting one of the leading WHS management systems is a good start in ensuring the safety and well-being of yourself and all your employees while at work. That way, it can help reduce problems down the line, too. The right system will provide all the necessary tools you will need to oversee worker safety and effectively manage your staff and their tasks.   As you look into work health and safety management platforms, you are likely to discover that no system is the same as another. So, here are some smart tips to help you select the right solution for your organisation:   1. Know the local WHS laws and regulations   Work health and safety protocols may seem complicated at first, but basically, they want you to make sure that there is sufficient risk man...

Are you looking for quality work health and safety management systems for your business? It’s best you get to know them first before deciding on a software provider. OHS management systems provide all the necessary tools to keep your workers safe, preventing problems at your workplace! Five benefits of work health and safety management systems: 1.     Industry compliance Health and safety regulations are present in any industry. These rules protect workers from safety risks, and failure to comply may result in hefty fines for your business. An OHS management system can help you achieve industry compliance and automate your health and safety practises, minimising the risk of failed inspections, worker complaints, and fines. 2.     Improved productivity Workers perform better when they know they are protected. Having a work health and safety management system in place can improve their confidence, increasing workplace productivity in the process....

Safe Work Australia found an estimated number of 2,500 Australian workers losing their lives while at work over the past decade. Many workers also become disabled or injured because of accidents in the workplace. That is why every company, regardless of industry or size, should have robust OHS management systems in place to minimise the risk of their workers. It is a good practice to ensure your organisation’s commitment to maintaining workplace safety, and it may even ensure the health and safety of your clients.   Knowing the exact advantages of having an OHS management system can help you understand and appreciate its importance. Here are five of them:   1. Risk assessment made easy   An OHS management software solution will streamline risk assessment tasks and make sure that such activities are backed by safe work procedures, predefined compliance check lists, and full JSAs. Some platforms have automated systems for managing compliance practices and occu...